Home Security System Sales Tactics of Less Reputable Home Security Firms
Home Security System Sales Tactics of Less Reputable Home Security Firms
Home Security Coach

Home Security System- A woman received a phone call telling her that she had won a free home security system. After the system was installed, she was told she would need to sign a three-year contract for monitoring and pay a monthly monitoring fee to the company that installed the security system. She refused to pay and was told the home security would have to be removed. Angry, she refused to let the installer take the home security system out, and refused to pay the monthly fee for monitoring the home security system. Now she has a home security system that won't work. Some Deal?

Another woman decided to purchase a home security system. After comparing prices of home security systems, she chose the company that had the lowest price. When the home security system installer arrived, he told her the price she had been given was for a wired home security system, not the wireless home security system she wanted. She ended up paying more for the wireless home security. A few days later, she saw an advertisement from the same company for the wireless home security she had purchased at the price she had originally been quoted. The home security company denied her request for a partial refund. Misled Home Security System Purchases

More and more people are buying a home security to protect their home from break- ins. The Consumer Protection Division has received many complaints from consumers who were misled when they purchased home security or home security monitoring contracts, who didn't understand the terms of their contracts, or who were unhappy with the home security they purchased.

Tactics of Less Reputable Home Security System Companies.

The home security business is highly competitive and companies use a wide variety of gimmicks to get consumers to sign a contract. Here are some you may encounter:

Giveaways, discounts and sales: Some security system companies offer a free alarm system, free installation, or free monitoring for a given period. Sometimes, this comes in the form of a "prize." Other companies use coupons, flyers or telemarketing to announce discounts on some part of the home security system. These offers could include free installation if you buy a certain system, a free month of monitoring if you sign a long-term contract, or some other "money off" offer.

Fear tactics: You may be approached by a knock on your door from someone who was installing an alarm system for one of your neighbors. Alarm system Sales Representatives often quote crime statistics for your neighborhood and encourage you to purchase an alarm system by telling you that houses without alarm systems are more likely to be burglarized, or suggesting that by not having a security alarm system you are putting your family at risk.

Bait and Switch: Some companies advertise a low price or give you a low quote by phone, but when a sales representative or alarm system installer comes to your home, they will try to sell you a bigger alarm system. For example, the price quoted might include three sensors, but when someone visits your home, they may say you really need six.
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